Responsible Gaming

Gaming Should Be Entertainment

At Without Parachutes, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling more than you can afford or using it to cope with stress, it's time to seek help.

We're committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with gaming.

Age Verification

In Australia, you must be at least 18 years of age to legally participate in online gaming and pokies. Without Parachutes strictly enforces age verification to ensure all players meet this legal requirement. If you are under 18, please do not use this website.

We use robust age verification systems to protect minors and comply with all Australian gambling regulations.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses: Continuing to gamble in an attempt to recover money you've lost
• Hiding your gambling: Concealing the time or money spent gaming from family or friends
• Spending more than intended: Regularly gambling longer or with more money than planned
• Neglecting responsibilities: Missing work, school, or social commitments due to gambling
• Borrowing to gamble: Taking loans or using credit to fund your gaming activities
• Feeling anxious or irritable: Experiencing withdrawal symptoms when not gambling
• Increased tolerance: Needing to bet more money to achieve the same level of excitement
• Failed attempts to quit: Unable to reduce or stop gambling despite wanting to
• Using gambling to escape: Gambling to relieve stress, anxiety, or depression
• Relationship conflict: Arguments with loved ones about your gaming habits

If you recognise any of these signs in yourself or someone you know, please reach out for support.

Self-Help Tools

Without Parachutes provides several tools to help you maintain control of your gaming:

Deposit Limits

Set a maximum amount you're willing to deposit in a given time period (daily, weekly, or monthly). Once you reach your limit, you cannot deposit further funds until the period resets.

Loss Limits

Establish a limit on the amount of money you're prepared to lose during a gaming session. When this limit is reached, your account will be temporarily suspended.

Session Time Limits

Set a maximum duration for each gaming session. You'll receive warnings as you approach your time limit, and your account will be locked when the time expires.

Reality Checks

Enable pop-up reminders during gameplay to help you stay aware of how long you've been playing and how much you've spent.

Self-Exclusion

If you need a break from gaming, you can self-exclude from Without Parachutes for a period you choose (typically 6 months to permanently). During self-exclusion, you cannot access your account or place any bets.

To activate any of these tools, please visit your account settings or contact our support team.

Support Organizations in Australia

If you're struggling with problem gambling, confidential help is available from these organisations:

Gambling Help Online (Australia)

Website: www.gamblinghelponline.org.au

Free, confidential counselling and support service for anyone concerned about their gambling. Offers online chat, email support, and phone counselling from trained counsellors.

Lifeline (Australia)

Phone: 13 11 14 (24/7)

A national crisis support service providing immediate assistance for people in distress.

Beyond Blue (Australia)

Website: www.beyondblue.org.au

Phone: 1300 224 636 (24/7)

Support for mental health, anxiety, and depression, which often accompany problem gambling.

GamCare (United Kingdom)

Website: www.gamcare.org.uk

Provides free support, information, and advice for anyone affected by problem gambling.

GamStop (United Kingdom)

Website: www.gamstop.co.uk

A national self-exclusion scheme allowing players to opt out of all regulated online gambling.

National Council on Problem Gambling (United States)

Website: www.ncpgambling.org

Helpline: 1-800-522-4700

Resources and referrals for problem gambling support in the US.

Responsible Gambling Council (Canada)

Website: www.responsiblegambling.org

Education, prevention, and treatment resources for problem gambling in Canada.

Need Help?

If you or someone you know is struggling with problem gambling, please reach out for help immediately. There is no shame in seeking support—problem gambling is a treatable condition, and recovery is possible.

Contact one of the organisations listed above, or speak to a counsellor who can provide confidential, non-judgmental assistance.

Remember: You are not alone, and help is available.